How can we help?

Get the support you need to succeed with Migration Portal.

Documentation

Browse our comprehensive guides and tutorials.

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Live Chat

Chat with our support team in real-time.

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Email Support

Send us an email and we'll respond within 24 hours.

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Phone Support

Available for Professional and Enterprise customers.

0466 300 421

Support Hours

Email Support
24/7 - Response within 24 hours
Live Chat
Mon-Fri: 9AM - 6PM AEST
Phone Support
Mon-Fri: 9AM - 5PM AEST
(Professional & Enterprise)

Frequently Asked Questions

How do I reset my password?

Click 'Sign In' then 'Forgot Password' to receive a password reset link via email.

Can I import my existing client data?

Yes! We support CSV imports for clients, applications, and documents. Contact support for assistance with bulk imports.

How do I add team members to my account?

Go to Settings > Team in your dashboard to invite team members. The number of seats depends on your subscription plan.

Is my data backed up?

Yes, we perform automated daily backups of all data. Backups are stored securely for 30 days.

How do I cancel my subscription?

You can cancel anytime from Settings > Billing. Your data will be preserved for 30 days after cancellation.

All Systems Operational

All services are running normally. Contact support if you experience any issues.